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ILM Level 5 NVQ Diploma in Management & Leadership
Study Mode
Workbased Assessment and Coursework 
Business Services & Enterprise 
Course Code:
Entry Requirements
Level of English commensurate with the qualification and suitable job role (it is advisable to speak to a tutor before enrolling to check this).

NVQ Level 5 Diploma in Management and Leadership

The college offers the credit-based NVQ Certificate, which involves building up a number of credits to achieve the full qualification. Ideal for middle/senior management aspiring to higher management positions. It is a complete based qualification.

About the Course

An NVQ is the ideal qualification to aim for if you are working as a middle manager in your job role.  Candidates will need to be carrying out a range of management activities in a suitable job, either full or part-time, on a paid or voluntary basis. All candidates must have access to real work in order to gain the necessary evidence.  
These qualifications recognise the skills and experience which candidates may have gained over a period of time, or are currently acquiring in their job.  Level 5 is appropriate for you if you are working as a middle manager with operational responsibility for programmes and resources, broad span of control, identify and implement change and quality improvements, lead high level meetings, manage people, performance and information.  

Candidates should aim to complete the award within a 2 year period.  However, the time scale is flexible and candidates may finish more quickly if they have been able to spend a lot of time on their award..  The fee is for the whole course, not per year, so there is no additional cost involved. 


This is by individual appointment at college - appointments usually last approximately 1 hour, and can be arranged on days and times to suit both the candidate and the tutor.  We understand that candidates may have busy schedules so the flexible approach is designed to avoid disruption.  The sessions are used to provide assistance and support to candidates who are building portfolios of evidence, and for review of evidence, planning work to be undertaken and assessments.  Candidates attend to suit their work patterns - usually every 3 or 4 weeks.  The tutor will also arrange to visit candidates to observe and assess them in the work place. It may be possible for tutorial visits to take place at the candidate’s workplace if this is preferred. 


Certificates are awarded following assessment of the candidate’s portfolio of work.  A qualified assessor will examine the portfolio of evidence and make a decision about whether competence has been proved.  This is then subject to internal quality assurance and  checked by the external verifier (appointed by the examining body) and passed for certification.  The achievement (pass) rates for this qualification are outstanding.
Candidates need to collect evidence from the work place to prove their competence in aspects of administrative work. Candidates need to complete a variety of management tasks competently and provide evidence of worked carried out to build a portfolio.  The evidence is matched to units of the award to confirm competence: the evidence is required in a variety of formats – observations, statements and case histories, questioning, work products, witness testimonies.

To achieve the full qualification candidates will complete a variety of mandatory and optional units, to gain a total of 53 credits. 

Key Units

Mandatory Units
8623-500 Contribute to the development of a strategic plan 

8623-501 Design business processes
8623-502 Manage strategic change
8623-400 Provide leadership and management

Optional Units

8623-503 Establish business risk management processes
8623-504 Promote equality of opportunity, diversity and inclusion
8623-505 Develop and manage collaborative relationships with other organisations
8623-506 Optimise the use of technology
8623-507 Manage product and/or service development
8623-508 Manage strategic marketing activities
8623-403 Develop and maintain professional networks
8623-401 Develop and implement an operational plan
8623-404 Encourage learning and development
8623-406 Discipline and grievance management
8623-402 Develop working relationships with stakeholders
8623-407 Manage a tendering process
8623-408 Manage physical resources
8623-409 Manage the impact of work activities on the environment
8623-410 Prepare for and support quality audits
8623-411 Conduct quality audits
8623-412 Manage a budget
8623-413 Manage a project
8623-414 Manage business risk
8623-415 Manage knowledge in an organisation
8623-416 Recruitment, selection and induction
8623-417 Manage redundancy and redeployment
8623-708 Lead the development of a knowledge management strategy
8623-709 Lead the development of a quality strategy
8623-710 Lead the development of a continuous improvement strategy
8623-418 Manage health and safety in own area of responsibility
8623-419 Contribute to the design and development of an information system
8623-420 Manage information systems
8623-421 Manage events
8623-422 Manage customer service operations
8623-423 Review the quality of customer service
8623-424 Developing sales proposals
8623-425 Prioritising information for sales planning

Entry Requirements

Level of English commensurate with the qualification and suitable job role (it is advisable to speak to a tutor before enrolling to check this).


Practical Assessment.

Future Opportunities

• NVQ Level 4 in Administration (if appropriate to job role)
• NVQ Level 7 in Management (if appropriate to job role)
• HNC / HND in Business Studies
• Foundation degree (Business / Management / Administration)
• Membership of professional organisations

Tell Me More

It is advisable to speak to a tutor before enrolling onto this course, to ensure that your job role is appropriate for this level of NVQ.