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IT Practitioners Apprenticeship Level 2
Qualification:
 
Date:
September 
Study Mode
Full Time 
Assessment:
Exams and Coursework 
Level:
Area:
Information Technology & Computing 
Course Code:
CWIIT1 
 
Entry Requirements
 An ideal student for this course is one who has a mature and professional attitude for the workplace. You will need to have good time management skills and be punctual. It is an advantage to be self-motivated and to able to work independently as well as part of a team. 4 GCSEs at A*-D including English Language and Maths.
 
 

IT Practitioners Apprenticeship Level 2

As an ICT apprentice, you could be working in a range of possible businesses or companies. You could be working as a support technician setting up new equipment or upgrading existing systems or you could be working on a helpdesk helping customers over the phone or email to identify and troubleshoot problems or faults. Alternatively you might be working in field operations where you will be travelling to customer sites to install, connect, maintain, test and repair equipment and services. Some apprentices might work for a web site design company helping to design and create websites for clients. All jobs will require you to have good people skills as well as the technical skills you’ll gain during your Apprenticeship.


About the Course

IT is a central part of our lives and something we use every day. There is more and more demand for people who know how computers work and how to use them.

As an ICT apprentice, you could be working in a range of possible businesses or companies. You could be working as a support technician setting up new equipment or upgrading existing systems or you could be working on a helpdesk helping customers over the phone or email to identify and troubleshoot problems or faults. Alternatively you might be working in field operations where you will be travelling to customer sites to install, connect, maintain, test and repair equipment and services. Some apprentices might work for a web site design company helping to design and create websites for clients. All jobs will require you to have good people skills as well as the technical skills you’ll gain during your Apprenticeship.

You will develop the skills and knowledge to work effectively and efficiently with IT systems, communication and productivity tools and software applications.

An apprenticeship consists of a framework of qualifications and training 4 days in the workplace receiving on-the-job training and 1/2 day in college where you will complete classes to prepare you for the qualifications which make up the rest of the framework.

You are encouraged to look for your own placement once you have completed your interview with college. The college will help to find a suitable placement but the emphasis is on you.

 


Key Units

Knowledge based:
• Computer Systems
• Trouble-shooting and repair


Competency based:
• Health & Safety in ICT
• Personal & Organisational Effectiveness
• Customer Care
• Technical Fault Diagnosis
• Software Installation & Upgrade
• ICT Systems management
• Technical Advice & Guidance



Entry Requirements

 An ideal student for this course is one who has a mature and professional attitude for the workplace. You will need to have good time management skills and be punctual. It is an advantage to be self-motivated and to able to work independently as well as part of a team. 4 GCSEs at A*-D including English Language and Maths.


Assessment

Throughout the course you will be assessed in the workplace to show your competence. You will be expected to keep a portfolio of evidence. Your college work is assessed by your tutor or assessor using a range of methods including taught sessions and written tasks.

 

• Level 2 Diploma in ICT Professional Competence

• Level 2 Certificate in ICT Systems and Principles

• Level 1 Functional English, Maths and ICT



Where does this Lead

The apprenticeship could lead to full employment in to job roles within the IT industry in job roles such as Data Administrator, Accounts; Payroll and Stock control systems, Website manager working with IT professionals to build new sites, employment or level 3 IT Practitioner apprenticeship.



 



Future Opportunities



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