Updated: July 22nd, 2021.
Our frequently asked questions page provides information about the College’s latest safety measures to help keep students and staff Covid-19 secure.
Please keep checking this page, which will be reviewed and updated in line with public health guidance.
1. What is Coronavirus and what are the symptoms?
Coronavirus (Covid-19) is a new virus that has not been seen in humans before, so there is currently no vaccination.
Most people with coronavirus have at least one of the following symptoms:
We must all work together to continue to stop the spread of coronavirus both on and off campus.
If you develop suspected symptoms, please do not attend college. You should stay at home, self isolate immediately and get a free polymerase chain reaction (PCR) test as soon as possible.
You can order a test online, on the NHS Covid-19 app or by phoning 119. For details, visit https://www.gov.uk/get-coronavirus-test. Please also report any symptoms of coronavirus to the College at the earliest opportunity.
It is also vital to keep testing twice weekly, using the free lateral flow tests, to help detect asymptomatic cases and prevent the spread of the virus. Please see more information under question 7.
2. Have there been any confirmed Covid-19 cases at the College?
We are continuing to monitor the situation. Not all of those affected had been on-site at the College. We have been working closely with Public Health England, and have taken all the necessary actions. The College has more than 14,000 students a year and approximately 1,320 staff.
3. How do I protect myself and help stop the transmission of the virus?
Please stay safe and follow public health guidance. Please make sure that you are familiar with the latest restrictions and guidelines so that we can continue to keep our college and wider communities safe.
Although restrictions have eased since July 19th, 2021, it is still important that we all continue to follow the latest guidelines to help keep everyone safe. For more details, please check the latest government advice - https://www.gov.uk/coronavirus.
The key things to remember are:
4. Is the College open?
Although the College is open, students should only turn up on campus if they have received an email inviting them to do so. If you are unsure about whether you should be in college, please contact and check with your tutors.
We are currently reviewing our plans for students and staff returning to campus from September 2021 onwards following the government's easing of coronavirus restrictions on July 19th, 2021. We will update you on that when we have more details.
In the meantime, we are continuing with our current approach until the end of this August 2021 which means we will continue to ask that you follow social distancing measures while on campus and wear face coverings in social and learning spaces unless exempt.
5. Do I need to wear a face covering at the College?
Whilst the latest government guidance recommends that we can stop using face coverings, we have decided to politely request that students continue to wear them when on campus in learning spaces and communal areas.
We have taken this decision as Public Health England has advised that the Delta variant is highly transmissible. When you are on campus, please remember to:
6. Do students need to take Covid-19 tests?
We are encouraging all students coming onto campus to take part in lateral flow device testing. It is vital to continue home testing twice weekly to help detect asymptomatic cases and prevent the spread of the virus.
As per government guidance, testing is not mandatory. However, any students who choose to opt-out of the testing process but still come back onto campus are declaring that they are not showing any symptoms of Covid-19 and should not be self-isolating for any reason.
Every step is being taken to ensure that the College remains a safe place to work and learn. We are continuing to implement social distancing measures, support home testing and limit campus occupancy in line with our ongoing risk assessment.
Since the start of the pandemic, we've conducted a full Covid-19 risk assessment and safety measures have been put in place as a result. Our decisions put student and staff safety at the heart of them, alongside making sure students receive the very best learning experience possible.
7. How is the College helping students with home testing kits?
Students can collect home testing kits free of charge from one of our campuses:
• City Campus - Sports Hall
• Hillsborough Campus - Reception
• Peaks Campus - Reception
• Olive Grove Campus - Reception
• Fir Vale Campus - Reception
• Eyre Street Campus - Reception
Alternatively, you can order a lateral flow test to your home through the government website.
You should take two tests per week, with no longer than three to four days between your last test. It is vital to keep testing twice weekly to help detect asymptomatic cases and prevent the spread of the virus. For more guidance on testing at home, please visit the government website.
8. What happens if I have a confirmed positive Covid-19 test?
All positive results from rapid lateral flow tests need to be confirmed with a polymerase chain reaction (PCR) test within two days of the positive lateral flow test. A PCR is a test that is sent to a laboratory to determine the result.
You and other members of your household must also self-isolate in line with public health guidance.
All students and their households should report any positive test results by calling 119 or through this online form. Students should also inform the College.
For more information, please visit the latest government Coronavirus (COVID-10) asymptomatic testing in schools and colleges guidance.
The government has also provided information about testing in its Households and bubbles of pupils, students and staff of schools, nurseries and colleges: get rapid lateral flow tests guidance.
9. How long will I need to self isolate for?
If you test positive, your self-isolation period includes the day your symptoms started (or the day you had the test, if you do not have symptoms) and the next 10 full days. Anyone you live with will also need to self-isolate at the same time.
You may need to self-isolate for longer if you get symptoms while self-isolating or your symptoms do not go away. For more details, please read this NHS guidance on self isolation.
10. Are the College nurseries open?
The College’s Hillsborough Nursery at Hillsborough Campus and City Nursery at City Campus are open.
11. Who can students turn to if they are struggling with their mental health?
If you are struggling with your mental health, please contact staff or email email@example.com.
12. How do I find out more about the NHS Test and Trace Covid-19 app?
The free NHS Test and Trace Covid-19 app will help you see if you’re at risk from coronavirus.
The app has a number of tools including contact tracing, local area alerts and venue check-in, and uses technology from Apple and Google. If your postcode district becomes high risk, the app will let you know.
If you come into close contact with another user who reports a positive test result, the app will send you an anonymous alert. It also provides a symptom check and information on booking a coronavirus test.
For more information on how to download the app, as well as data protection and privacy, please visit the NHS website.
13. What should I do if I or someone in my household develops symptoms?
14. Where can I get more help?
15. Does the College have a track and trace procedure in place?
Yes. The Sheffield College Covid-19 Track and Trace Policy provides guidance for our staff so they know how to support anyone exhibiting symptoms whilst at the College and take the necessary steps to contact anyone who has come into contact with the person affected on campus.
16. Who should I tell if I have coronavirus symptoms?
17. What safety measures are in place for students and staff at the College?
We are doing everything we can to support you and your future career ambitions whilst keeping you, our staff and the wider community safe. Since the start of the pandemic, we've conducted a full Covid-19 risk assessment and safety measures have been put in place as a result.
Every step has been taken to ensure that when students are able to attend college for campus classes, they can do safely based on a thorough and ongoing Covid-19 risk assessment.
The safety measures include cleaning, handwashing, hygiene and social distancing procedures. Where students and staff cannot be two metres apart, we have done everything practical to reduce the possibility of transmission. Please see more details below:
We are continuing to assess the situation and review our plans and safety steps, according to the latest government guidance.
18. What is happening to exams?
Students are being urged to attend all of their lessons and complete all assignments to ensure their grade outcome matches the hard work they have put in so far. For more information on exams and teacher-assessed grades for this academic year, please visit our Exams 2021: FAQs.
19. How has teaching and learning been delivered during the last academic year - 2020/21?
Every step has been taken to ensure that our campuses are as safe as possible, based on a thorough college-wide risk assessment. Consequently, things have been different during the last academic year 2020/21.
Since September 2020 onwards, to help keep everyone safe, there were fewer face-to-face and more online learning sessions in addition to independent study, including virtual learning.
Our programmes had some lessons on college campuses, to ensure that students met their teachers and the other students in their group and to help them feel part of our vibrant college community.
During the first term, from September to December 2020, the majority of our programmes were based on blended learning to ensure that we provided a safe environment. This meant that - with the exception of the national lockdown when we moved fully online and remotely - our teaching has been a combination of three approaches:
The balance depended on the subject studied. For example, programmes with a higher level of technical skills such a construction trade, dentistry, hair and beauty, and performing arts, required more face-to-face learning sessions to develop those skills.
Programmes of study that are more knowledge-based, such as A Levels, had more face-to-face online learning sessions and independent study.
We continued to assess the situation and reviewed our plans and safety steps, according to the latest government guidance.
20. I am having problems accessing financial support - what should I do?
If you are eligible for financial support from the College and have any questions or concerns about accessing that, then please email firstname.lastname@example.org.
21. I have a safeguarding concern - what should I do?
If you have a safeguarding concern, please email email@example.com immediately.
22. Where can I get more mental health information and support?
23. Where can I find more general information?
Department for Education Coronavirus Helpline: Telephone 0800 046 8687. Email: DfE.firstname.lastname@example.org
The helpline is for students, staff, and parents and carers, who have questions about Covid-19 relating to education.