Courses
If you are interested in becoming an Accountancy Professional without having the financial cost of university, then this apprenticeship could be for you.
This course is for you if you have an interest and some experience in working in a business environment, providing administration and organisational support to a variety of people. You will consider the basics of working in administration and how these skills develop, and apply this knowledge to your own workplace to show your understanding and competence in carrying out a range of tasks.
In an increasingly service led economy, customer service skills have never been more in demand; whether face to face, by telephone or via social media. Customer expectations are continuously rising and customer service has become an occupational area in its own right with a growing number of people in jobs where the main requirement is to deploy customer service skills.
This role could be called an HR Consultant or an HR Business Partner in different organisations. Individuals in this role will use their HR expertise to provide and lead the delivery of HR solutions to business challenges, together with tailored advice to the business in a number of HR areas, typically to mid-level and senior managers.
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.