This qualification aims to raise your awareness of mental health and a range of mental health problems. It develops knowledge and understanding of prevalent mental health problems and how to support, interact, and work with individuals who experience them.
The Certificate in Understanding the Care and Management of Diabetes is ideal for both individuals interested in developing their understanding of diabetes, as well as those working in the health or social care sector who are looking to gain a recognised qualification in a specialist area.
This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them.
Are you looking to start your own business? Do you have a new business start-up idea? Over half a million businesses are started every year; however, 30% of these fail within the first two years. Having a better understanding of the initial processes and requirements of a business start-up can increase the chances of your business succeeding. If you’re looking to start your own business, or already have a business but want to develop and progress your business plan, this qualification will support you with the skills and knowledge you need.
Looking to learn the basic principles of good customer service? This qualification provides the knowledge and skills required by employers to work in a range of different environments in a customer service role. Develop essential knowledge of how to carry out customer service related tasks, such as how to manage information and support events. Once you have completed the qualification you will be able to apply your knowledge in a variety of industries and job roles. This course explores the key themes in relation to providing excellent customer service and is relevant to any job where interactions with customers are required. The course is ideal for those already employed who want to gain a recognised, accreditation qualification in this specialist area. It is also a great way for those looking to work in a customer-facing role to enhance their CV and demonstrate their knowledge.